Service Animals
- The passenger must submit to Gridiron Air a Service Animal Air Transportation Form that has been completed at least 48 hours prior to scheduled departure. If the passenger’s travel has been arranged less than 48 hours prior to departure, the Service Animal Transportation Form must be submitted to Gridiron Air prior to departure. Failure to provide Gridiron Air a fully and accurately completed Service Animal Air Transportation Form as required by this paragraph may result in the passenger’s service animal being denied transportation on the scheduled flight.
- On a flight segment scheduled to take eight (8) hours or more, a passenger with a Service Animal must submit to Gridiron Air a Service Animal Relief Attestation Form that has been completed at least 48 hours prior to scheduled departure. If the passenger’s travel has been arranged less than 48 hours prior to departure, the Service Animal Transportation Form must be submitted prior to departure. Failure to provide Gridiron Air a fully and accurately completed Service Animal Relief Attestation Form as required by this paragraph may result in the passenger’s service animal being denied transportation on the scheduled flight.
- The passenger assumes full responsibility for the safety, health, well-being, and conduct of his/her service animal, including the interaction of the service animal with other passengers and crew members who may come in contact with the service animal while on board the aircraft.
- Service animals must be properly harnessed or leashed and remain under the direct control of the passenger. A service animal in addition to its handler-passenger may be denied boarding, removed from the flight by Gridiron Air, and in Gridiron Air’s sole discretion, permanently banned if the animal cannot be contained or controlled by the passenger, or otherwise exhibits behavior that poses a threat to the health or safety of other passengers or a significant threat of disruption.
- Gridiron Air does not guarantee that service animals will be able to occupy a seat. It may be necessary for a service animal to be transported in the passenger’s lap or in the passenger’s foot space, unless this would be inconsistent with safety requirements set by the U.S. Federal Aviation Administration. If no other seat accommodation can be made and the animal is too big to fit safely in the cabin or avoid encroaching into another passenger’s space, the animal will be denied boarding in the cabin.
- Passengers with service animals will not be seated in emergency exit rows. Service animals may not obstruct an aisle or other area that must remain unobstructed in order to facilitate an emergency evacuation.
- Local laws and regulations at the passenger’s final or intermediate destination(s) may apply and impose certain requirements or restrictions on the transport of service animals. A passenger with a service animal assumes full responsibility for compliance with all governmental laws, regulations, and requirements, including, but not limited to, health certificates, permits, and vaccinations required by the country, state, or territory from and/or to which the service animal is being transported. Gridiron Air is not liable for any assistance or information provided by Gridiron Air or any employee or agent of Gridiron Air to any passenger relating to compliance with such laws and regulations. Subject to applicable laws and regulations, a passenger is solely responsible for any expenses incurred or any consequences resulting from his or her failure to comply with applicable laws and regulations.
- For international travel, a health certificate, entry permit, and other documentation may be required for service animals depending on the passenger’s country of destination. It is the passenger’s responsibility to ensure compliance with all such requirements. Gridiron Air will not be responsible for any costs incurred should the passenger not have satisfied health, vaccination, entry, or other requirements for a service animal at the passenger’s destination. Failure to ensure that all proper steps have been taken and documentation provided may result in the passenger’s animal being placed in quarantine on arrival. Any costs related to the care of the passenger’s animal in quarantine, any fines issued, and any fee associated with returning the animal to its origin will be the passenger’s responsibility.
